Volunteer Coordinator Job Description

General Description

The Volunteer Coordinator is responsible for the support of church-wide volunteer recruitment, training, scheduling, and recognition. This includes leadership and coordination of a volunteer check-in team, processing communication cards, managing the volunteer recruitment process, coordinating volunteer orientation, ministry fairs, and recognition events.

Essential Job Functions

1. Lead a team of volunteers that staff volunteer check-in stations on Sunday mornings.
2. Process communication cards and other information cards through Church Community Builder (registration for classes, first-time guests and new families, prayer requests, etc.).
3. Create and update all types of cards used to gather information.
4. Champion the use of Church Community Builder, specifically its process workflow capability, as the primary tool for volunteer recruitment and tracking.
5. Enter, maintain and add “positions” for all ministry areas which include ministry descriptions, application requirements, questionnaires as well as personality and spiritual gift assessments.
6. Process electronic and hard copy volunteer applications by conducting an initial interview with the applicant and updating Church Community Builder for movement through volunteer recruitment process queues.
7. Plan and facilitate monthly volunteer orientation sessions by selecting date, time and location, scheduling volunteer ministry leaders to participate and communicating information about orientation to new volunteers.
8. Develop, maintain and update volunteer orientation materials (handouts, contact information, lanyards, etc.) with ministry staff.
9. Coordinate and schedule quarterly ministry fairs that involve ministry staff, volunteer ministry leaders and other key volunteers.
10. Facilitate the coordination of ministry-specific brochures and other printed materials to be used at ministry fairs (theme, common format, etc.).
11. Plan and implement regular church-wide volunteer recognition events.
12. Manage, in Church Community Builder, all ministry events requiring registration (CIY, PCTC, mission trips, classes, etc.).
13. Perform other duties as assigned.

Education and Experience

This position requires a minimum of 1 to 3 years experience as a staff member in a church or business environment. Possession of a BS/BA Degree in Business or related field is required. (Extensive ministry experience, in some cases, can be substituted.) The successful individual will also possess a working knowledge of Microsoft Office (including Publisher), database, and other related applications.

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